Sectors Sectors · FMCG, retail and distribution

ERP for FMCG, retail and distribution groups.

Every till, one ledger. For a group: every country's till, depot and van on one ledger, with the tax authority's invoice at the moment of sale.

← Multinationals

What good looks like

Retail and distribution groups run many points of sale, depots and routes. The target is stock, sales and tax that reconcile the same day, in every country.

Costed inventory and margins by product, channel and country
Depot, warehouse and van stock reconciled to the ledger
Tax-authority invoice submission at the till, with an offline queue
Promotions, price lists and rebates configured once and applied everywhere
Group sales and margin reporting without exports

What we put in

Business Central for most groups and Finance & Operations for larger ones, with Software Dynamics products where the sector needs them.

DigiTaxFlow 365: tax-authority submission inside posting, with offline queue
RetailFlow 365 and DistributionFlow 365: retail and distribution operations
StockFlow 365: branch and warehouse stock control
FleetFlow 365: load planning, dispatch and delivery proof
PayrollFlow 365 and DisbursementFlow 365: payroll and controlled payments

How a group programme runs

The store and depot formats differ by country, so we start with the format that carries the most complexity.

Discover: store, depot and route workshops, data audit and written fit-gap
Design: item, price and promotion model, tax treatment, POS integration map
Pilot: a group of stores and a depot live on real transactions through a month-end
Waves: further stores and countries, reusing the regression pack
Support: tills and integrations monitored, with release-wave testing

At the till

Tax-authority mandates increasingly require the invoice, or its data, at the moment of sale. DigiTaxFlow 365 submits from inside posting so a receipt the authority has not accepted does not become a ledger fact, and queues offline receipts to send on reconnect.

Across jurisdictions

Each country has its own VAT or sales tax, e-invoicing system, payment methods and statutory payroll. These are configured as the country layer on a group item, price and chart model.

How an engagement runs

It starts with a 45-minute consultation, then a discovery and fit-gap workshop on your own processes. You receive a written fit-gap and a phased plan before a programme is agreed. Four phases follow, each with something you can use and review.

01

Discover

Process workshops, data audit, and a fit-gap against the standard product.

02

Design

Solution blueprint, integration map, and the extensions we will actually need.

03

Deploy

Configuration, migration rehearsal, role-based training, UAT and phased cutover.

04

Support

Hypercare, managed services, client portal, scheduled optimisation reviews.

What drives the cost: users, legal entities and currencies, integrations, data migration and the gaps found against standard. See how pricing works or run the three-minute readiness score.

Frequently asked questions

Can it work with our existing POS?

Yes, through integration. We map the interface in Design and test it with real transactions before cutover.

How is offline trading handled?

Receipts queue at the till and submit on reconnect, with a submission report that shows anything outstanding.

Which countries does tax e-invoicing cover?

DigiTaxFlow 365's country list covers African, UAE and European authorities. Dates and thresholds belong to each authority, and we confirm them with you before a connector is switched on.

Can promotions be managed centrally?

Yes. Price lists and promotions are configured once at group level and applied by country, channel or store group.

Last reviewed 2026-10-11

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