Discover
Process workshops, data audit, and a fit-gap against the standard product.
Phase 2 · Evaluate
Industry
Moving Goods, Not Paperwork.
Orders from marketplaces and delivery partners keyed by hand, settlements reconciled weeks later.
How we solve it
Finance & Operations with FulfillmentFlow 365: orders in, sales orders out, settlements imported and posted.
What you get
Omnichannel order intake
Fulfilment tracking
Marketplace settlement posting
Delivery-partner remittances
Logistics and distribution: from order intake to settlement
Orders, loads, deliveries and settlements flow through one platform instead of four systems and a spreadsheet.
Dynamics 365
Orders, stock, transport costs and finance
Power Platform
Driver and warehouse apps and automation
Azure
Telematics, marketplace and partner integration
Power BI & Fabric
Service levels, cost per trip and settlement variance
Copilot & agents
Exception summaries and planner assistance
Microsoft 365 & Teams
Alerts and approvals in Teams
Start Orders from channels and customers
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Intake Take in orders Orders from marketplaces and direct channels become sales orders. Dynamics 365 Azure FulfillmentFlow 365 Integration Channel and marketplace feeds
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Plan Plan loads and routes Constraint-based planning with auditable overrides. Dynamics 365 FleetFlow 365 Control point
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Pick Pick, pack and move stock Handhelds post receiving, transfers and counts. Dynamics 365 Power Platform StockFlow 365
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Dispatch Run the trip A live dispatch board manages the trip, with GPS, geofencing and SLA alerts. Dynamics 365 Azure FleetFlow 365 Integration GPS and telematics through Azure
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Prove Capture proof of delivery Driver apps record signature and photo, and exceptions flow into reverse logistics. Power Platform FleetFlow 365
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Settle Import and post settlements Marketplace settlements and delivery-partner remittances are matched and posted. Dynamics 365 FulfillmentFlow 365 Control point
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Cost Cost the trip and the route Rate cards, fuel and mileage give a cost per trip. Dynamics 365 Power BI & Fabric FleetFlow 365
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Report Report on service and margin Service levels and margin by route and customer on live data. Power BI & Fabric Microsoft 365 & Teams Copilot & agents
Result Delivered, invoiced and settled
This is the standard pattern we implement. The exact scope, systems and integrations are confirmed with you in a discovery workshop.
Our approach
01
02
03
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Design
Solution blueprint, integration map, and the extensions we will actually need.
Deploy
Configuration, migration rehearsal, role-based training, UAT and phased cutover.
Support
Hypercare, managed services, client portal, scheduled optimisation reviews.
Platform and products for this sector
Logistics & Distribution programmes typically run on Dynamics 365 Finance & Operations, Power Platform & Power BI, with FleetFlow 365, StockFlow 365, DistributionFlow 365, FulfillmentFlow 365, RentalFlow 365, DigiTaxFlow 365 covering the sector-specific gaps. Which combination applies depends on entity count, integration load and the reporting you must produce from the ledger.
How a programme runs
We start with the process that hurts most in the sector, not with the whole ERP. Discovery and fit-gap on your own processes, a design signed off by finance and operations, a pilot on real documents, then roll-out in phases with hypercare after go-live.
Discover: workshops, data audit and written fit-gap
Design: blueprint, integrations and the extensions that are justified
Deploy: configuration, migration rehearsals, training and cutover
Support: hypercare, managed services and optimisation reviews
Frequently asked questions
Which Dynamics 365 platform suits Logistics & Distribution?
Dynamics 365 Finance & Operations, Power Platform & Power BI. Entity count, integration load and regulatory reporting decide between them, not headcount.
Which Software Dynamics products apply to Logistics & Distribution?
FleetFlow 365, StockFlow 365, DistributionFlow 365, FulfillmentFlow 365, RentalFlow 365, DigiTaxFlow 365. Each product page lists the platform it runs on and what it adds to the standard product.
How do we start?
With a 45-minute consultation, then a discovery and fit-gap workshop on your own processes. You receive a written fit-gap and a phased plan before a programme is agreed.