We are systems integrators helping

utilities retailers factory ngo's bankers insurers oil & gas doctors

We are your Microsoft Dynamics 365 dedicated experts across Africa and UAE. Start getting the support you need. Let us handle ERP for you.

WHAT WE DO - Your business transformation starts here

  • Microsoft Dynamics 365 for Finance and Operations

    Accelerate your business growth.

    Unify global financials and operations to empower people to make fast, informed decisions. Dynamics 365 for Finance and Operations helps businesses adapt quickly to changing market demands and drive business growth.

  • Microsoft Dynamics 365 for Retail

    Engage every shopper, everywhere.

    Unify digital, in-store, and back-office operations to personalize customer engagement and increase employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional, insightful shopping experiences.

  • Microsoft Dynamics 365 for Sales

    Turn relationships into revenue.

    Go beyond sales force automation (SFA) with Dynamics 365 for Sales to better understand customer needs, engage more effectively, and win more deals.

  • Microsoft Dynamics 365 for Customer Service

    Earn customers for life.

    Expectations are rising. Customers want quick, relevant answers on any channel, even on the go. Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction.

  • Microsoft Dynamics 365 Business Central

    Connect and grow your business

    Grow beyond the limits of your basic accounting software. Dynamics 365 Business Central is an all-in-one business management solution that’s easy to use and adapt, helping you connect your business and make smarter decisions.



  • DiscoveryConsists of processes that help define the need, vision, scope of the project, and obtain commitment from the customer to continue.
  • Plan & MonitorConsists of processes that involve developing a strategy to complete the work, as well as measure the progress and take corrective action as required.
  • AnalyzeThis stage is a more detailed level of discovery and consists of processes that involve gathering detailed requirements and analyzing the client’s business needs.
  • BuildInvolve processes that carry out the tasks identified in the strategy.
  • StabilizeConsists of a set of processes to ensure a solution meets the client’s requirements and is ready for full deployment to a live production environment. 
  • DeployProcesses that will deploy the solution to a production environment.
  • Post Go LiveProcesses that are in place to support the client once they are live on the solution, which lead to project closure.


  • Our people love being here
  • We promote long-term relationships with clients
  • We have a passionate team of people who understand your system needs
Industries we serve


Our vertical solutions expertise allows your business to streamline workflow, and increase productivity.
No matter the business, Software Dynamics has you covered with industry compliant solutions.

Mrs. Jeffrey

Being back with Software Dynamics just gives me peace of mind knowing that my technology is functioning seamlessly behind the scenes without it interfering with and disrupting our day-to-day operations.

Mrs. Jeffrey
Mr. Richard

Very late lasy year, I received a request from our director to upgrade our Dynamics ERP. We needed the upgrade done by March. But Dickson was able to get the upgrade done by January.

Mr. Richard

World class IT solutions partner of choice