Discover
Process workshops, data audit, and a fit-gap against the standard product.
Phase 2 · Evaluate
Industry
Millions of Transactions. One Set of Books.
Interconnect, dealer commissions, airtime and device inventory flow through billing and channel systems that never quite agree with the general ledger. Revenue recognition is a monthly argument.
How we solve it
Finance & Operations as the financial core with sub-ledger integration from billing and dealer platforms, IFRS 15 revenue recognition, device and SIM inventory across warehouses and dealers, and Customer Engagement for enterprise sales and service. Payments to dealers and vendors run through DisbursementFlow 365.
What you get
Sub-ledger integration from billing and channel systems
IFRS 15 revenue recognition
Device and SIM inventory across dealers
Dealer commission and payout control
Telecommunications: millions of transactions, one set of books
Billing, dealers, devices and finance connected, with revenue recognition and commissions controlled.
Dynamics 365
Financial core, device inventory, sales and service
Azure
High-volume integration from billing and channel platforms
Power Platform
Dealer apps, approvals and workflow
Power BI & Fabric
ARPU, margin and dealer performance
Copilot & agents
Support for enterprise sales and service teams
Microsoft 365 & Teams
Approvals and collaboration in Teams
Start Billing, airtime and dealer activity
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Ingest Receive billing and channel activity Sub-ledger activity arrives from billing and dealer platforms. Azure AccountingFlow 365 Integration Billing and channel integration through Azure
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Recognise Apply revenue recognition rules IFRS 15 treatment is applied by rule at posting. Dynamics 365 AccountingFlow 365 Control point
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Stock Track devices and SIMs Device and SIM inventory is tracked across warehouses and dealers. Dynamics 365 Power Platform DistributionFlow 365
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Commission Calculate dealer commissions Commissions are calculated and approved before payout. Dynamics 365 Microsoft 365 & Teams Control point
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Pay Pay dealers and suppliers Payments release through maker-checker control. Dynamics 365 DisbursementFlow 365
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Serve Handle enterprise sales and service Enterprise sales and service run in Customer Engagement. Dynamics 365 Copilot & agents
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Report Report on margin and performance Margin, ARPU and dealer performance from live data. Power BI & Fabric Microsoft 365 & Teams
Result IFRS 15 revenue, controlled payouts and reconciled inventory
This is the standard pattern we implement. The exact scope, systems and integrations are confirmed with you in a discovery workshop.
Our approach
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Design
Solution blueprint, integration map, and the extensions we will actually need.
Deploy
Configuration, migration rehearsal, role-based training, UAT and phased cutover.
Support
Hypercare, managed services, client portal, scheduled optimisation reviews.
Platform and products for this sector
Telecommunications programmes typically run on Dynamics 365 Finance & Operations, Dynamics 365 Sales & Customer Service, Azure, Data & Integration, with AccountingFlow 365, DisbursementFlow 365, DistributionFlow 365, PayrollFlow 365 covering the sector-specific gaps. Which combination applies depends on entity count, integration load and the reporting you must produce from the ledger.
How a programme runs
We start with the process that hurts most in the sector, not with the whole ERP. Discovery and fit-gap on your own processes, a design signed off by finance and operations, a pilot on real documents, then roll-out in phases with hypercare after go-live.
Discover: workshops, data audit and written fit-gap
Design: blueprint, integrations and the extensions that are justified
Deploy: configuration, migration rehearsals, training and cutover
Support: hypercare, managed services and optimisation reviews
Frequently asked questions
Which Dynamics 365 platform suits Telecommunications?
Dynamics 365 Finance & Operations, Dynamics 365 Sales & Customer Service, Azure, Data & Integration. Entity count, integration load and regulatory reporting decide between them, not headcount.
Which Software Dynamics products apply to Telecommunications?
AccountingFlow 365, DisbursementFlow 365, DistributionFlow 365, PayrollFlow 365. Each product page lists the platform it runs on and what it adds to the standard product.
How do we start?
With a 45-minute consultation, then a discovery and fit-gap workshop on your own processes. You receive a written fit-gap and a phased plan before a programme is agreed.