Regions Regions · United Arab Emirates

Microsoft Dynamics 365 in the United Arab Emirates.

The UAE is a regional hub for many groups, with free-zone structures, a new corporate tax regime and an e-invoicing programme on a published timetable.

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What the UAE asks of the ledger

VAT returns to the Federal Tax Authority, corporate tax filing, free-zone and mainland entities with different treatments, the Wages Protection System for payroll, end-of-service gratuity, and an e-invoicing programme based on Peppol.

VAT and corporate tax treatment per entity
Free-zone and mainland structures
WPS-compliant payroll files and gratuity accruals
E-invoicing through an accredited service provider
Dual-language statutory documents where required

What we provide

Dynamics 365 Business Central and Finance & Operations with the group template and a UAE local layer. DigiTaxFlow 365's country list includes the UAE e-invoicing system, through an accredited service provider, with the dates stated on the product page. We integrate payroll and WPS files from the system you use.

Our presence

We deliver in the UAE with pre-built templates and Accelerators for your country, with on-site workshops at key milestones. The UAE is in a time zone that overlaps working hours with Nairobi, Johannesburg and Europe.

What a rollout in United Arab Emirates includes

Every regional rollout covers the same set of local-layer topics, each configured on the group template and confirmed with you and your local advisers.

Tax: indirect tax treatment, returns and any real-time or periodic e-invoicing submission
Payroll: statutory deductions, contributions and calendars as parameters, with ledger posting by dimension
Banking: local bank file formats, payment approvals and statement import
Data protection: access control, retention and processing agreements under local law
Reporting: statutory and group reporting, with translation to the parent's currency and standards
Language and calendar: local-language documents and fiscal-period handling where they differ

How an engagement runs

It starts with a 45-minute consultation, then a discovery and fit-gap workshop on your own processes. You receive a written fit-gap and a phased plan before a programme is agreed. Four phases follow, each with something you can use and review.

01

Discover

Process workshops, data audit, and a fit-gap against the standard product.

02

Design

Solution blueprint, integration map, and the extensions we will actually need.

03

Deploy

Configuration, migration rehearsal, role-based training, UAT and phased cutover.

04

Support

Hypercare, managed services, client portal, scheduled optimisation reviews.

What drives the cost: users, legal entities and currencies, integrations, data migration and the gaps found against standard. See how pricing works or run the three-minute readiness score.

Frequently asked questions

How do you deliver in the UAE?

With pre-built templates and Accelerators for your country, delivered by our teams across three time zones, with on-site workshops at key milestones.

Can you support free-zone entities?

Yes. Free-zone and mainland entities are configured as separate legal entities with their own tax treatment.

What about e-invoicing?

The UAE system is listed on the DigiTaxFlow 365 page with the dates stated there. Confirm current dates with the Federal Tax Authority and your adviser.

Statutory rates, filing rules and mandate dates are set by each country's authorities and change; we confirm the current position with you and your local advisers before configuration. Connector availability is as stated on the DigiTaxFlow 365 product page.

Last reviewed 2026-10-11

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