Vétérinaires Sans Frontières Germany (VSF Germany), also known as Tierärzte ohne Grenzen e.V., is a German non-profit organization based in Berlin. VSF Germany is dedicated to health and well-being, focusing on saving lives and ending suffering in Eastern Africa. Their work transcends borders and sector boundaries, aligning with the global One Health Agenda.

Since 1998, VSF Germany has been actively implementing projects in the Horn of Africa. VSF Germany operates in challenging environments with offices in Nairobi, Kenya, and countries including Somalia, Ethiopia, South Sudan, Sudan, and Uganda.

To enhance operations and better serve communities, VSF Germany implemented Microsoft Dynamics 365 (Dynamics NAV 2019) across all locations. Chosen with a clear objective in mind, this software solution covers its headquarters in Germany and six operational countries. In partnership with Software Dynamics, VSF Germany valued its unmatched understanding of specific requirements and ongoing support.


  1. Streamlined Processes: Dynamics 365 has been pivotal in streamlining VSF Germany’s operations, eliminating inefficiencies, and optimizing workflows. Through the automation of manual tasks and seamless integration of various functions, the organization has achieved greater operational efficiency.
  2. Inventory and Financial Management: Dynamics 365 implementation equips VSF Germany with a comprehensive system for efficient inventory and financial management. Consequently, they can effortlessly track and control resources, ensuring timely availability in critical areas.
  3. Data-Driven Decisions: One of the key advantages of Dynamics 365 lies in its robust reporting and analytics capabilities. These features have empowered VSF Germany to make data-driven decisions with confidence. By utilizing real-time insights, VSF Germany can assess project performance, identify improvement areas, and allocate resources more efficiently.
  4. Flexibility and Customization: Dynamics 365 provides the ideal flexibility and customization options that perfectly suit VSF Germany’s specific requirements. The solution’s adaptability allows VSF Germany to customize it as their needs evolve and effortlessly scale their operations.


  1. Operational Efficiency: VSF Germany has experienced a significant boost in operational efficiency. Through streamlined processes and automated workflows, manual effort has been reduced, thereby enhancing productivity.
  2. Enhanced Resource Management: With the implementation of Dynamics 365, VSF Germany has achieved improved control over inventory and finances. Consequently, they can track resources with greater accuracy, minimizing waste and ensuring optimal utilization.
  3. Informed Decision-Making: A core practice for VSF Germany now revolves around data-driven decision-making. They can thoroughly analyze project data, identify emerging trends, and take well-informed actions to maximize their impact on the ground.
  4. Scalability: Dynamics 365’s remarkable flexibility has facilitated VSF Germany’s growth amid expanding operations. This adaptable solution effectively caters to their evolving requirements and seamlessly supports their future development.

To Summarize

Implementing Microsoft Dynamics 365 across all operations, with Software Dynamics’ support, enabled Vétérinaires sans Frontìeres Germany to streamline processes and make data-driven decisions. Empowered to continue impactful work in Eastern Africa, serving communities and realizing a healthier, sustainable future.