Customer Insights Data

Name: Beyond the Front Lines: Unifying Financial Customer Experience and Back-Office Operations
Uploaded: 2026-05-26T10:23:05+00:00
Channel: Victoria Mwangi
Description: Legacy fragmentation is slowing down financial teams and disrupting client relationships. Discover how integrating Dynamics 365 front-office customer tools with Business Central creates a unified, compliant, and highly efficient financial ecosystem.

Informative

Beyond the Front Lines: Unifying Financial Customer Experience and Back-Office Operations

When a customer interaction breaks down in a modern financial institution, it rarely stems from a lack of effort on the front lines. The root cause lies in legacy fragmentation. When a relationship manager pick...