When disruptions occur, your operations keep running. Dynamics 365, using AI agents and Microsoft Copilot, builds resilient supply chains that maintain performance and ensure you deliver on every promise.
Put Your Supply Chain on Autopilot.
Improve On-Time Delivery with the Supplier Communications Agent.
The Supplier Communications Agent for Microsoft Dynamics 365 Supply Chain Management autonomously manages collaboration with suppliers to confirm order delivery, while helping to preempt potential delays.
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Focus on Strategy: With agents performing all tasks related to confirming purchase orders, procurement specialists can focus on managing supplier relationships and improving overall supply chain resiliency.
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Real-Time Insights: Connect your teams, suppliers, and data with AI-powered insights to make smarter decisions, faster.
Core Capabilities: Modernizing Your Operations
Smooth out your supply chain performance with Software Dynamics. Modernize your supply chain to enhance visibility, improve planning, streamline procurement, and optimize fulfillment.
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Improve demand planning: Boost forecast accuracy using AI, your own ML models, and external signals, with clear explanations and automated reporting.
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Flexible, rapid supply planning: Run complete MRP in minutes to speed replenishment and react to demand changes in near real time.
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Eliminate stockouts: Optimize inventory with dynamic buffers and DDMRP; refine fulfillment using Copilot and automated inventory placement.
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Collaborate in real time: Align quickly across teams using Microsoft Teams and shared dashboards to gain consensus on demand plans.
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Sustainable fulfillment decisions: Use on-hand inventory and future availability to select optimal fulfillment locations.
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Accurate delivery promises: Commit delivery dates using real-time inventory and transportation data with carrier API integrations (e.g., FedEx).
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End-to-end order visibility: Track orders from intake to fulfillment and resolve constraints with actionable, real-time insights.
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Seamless carrier integration: Leverage carrier networks for drop-off points, at-home pickups, and convenient no-box returns.
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Consistent pricing and incentives: Build trust with automated pricing, discounts, and rebates applied reliably across channels.
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Profitability-driven pricing: Access revenue and margin insights to set accurate, competitive pricing strategies.
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AI-assisted sourcing decisions: Use Copilot to evaluate order changes quickly and automate approval workflows.
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Unified risk visibility: Identify purchase risks using historical supplier performance and product metrics in a single workspace.
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Automated cost savings: Apply negotiated pricing automatically based on business-defined purchasing policies.
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Fast, secure vendor onboarding: Accelerate onboarding and streamline procurement with the Supplier Communications Agent (preview).
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Catalog punch-outs: Connect to external vendor catalogs to broaden options and speed up order placement.
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Vendor performance insights: Track lead times, quality, and performance using embedded Microsoft Power BI templates.
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Rapid warehouse setup: Spin up new warehouses fast using warehouse-only mode and wizards to replicate configurations.
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Automated operations: Accelerate deliveries by automating warehousing tasks and boosting throughput with a customizable mobile app.
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Robotics augmentation: Increase capacity and address labor gaps by deploying robots for material handling.
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Higher OTIF performance: Improve on-time, in-full rates with insights from embedded Power BI and mobile-guided pick, pack, and sort.
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Process mining insights: Detect real-time process inefficiencies in warehouse flows and take corrective action.
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Smart allocation and reservations: Automate inventory allocation, connect disparate feeds via plug-and-play APIs, and promise accurate deliveries.
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Proactive equipment maintenance: Manage assets with predictive, corrective, condition-based, and preventive maintenance strategies.
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AI-driven performance monitoring: Use sensor intelligence and anomaly detection to improve OEE and prevent issues before they occur.
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Mobile maintenance execution: Reduce downtime by scheduling and completing maintenance tasks through a mobile asset management app.
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Advanced scheduling optimization: Avoid resource conflicts and align maintenance with production using intelligent scheduling.
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Spare-parts optimization: Decrease manufacturing downtime with optimized spare-parts planning informed by real-time maintenance and production data.
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Versatile manufacturing support: Enable discrete, process, and lean manufacturing with flexible production strategies.
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Real-time shop floor control: Boost quality and throughput while reducing downtime using live production visibility.
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IoT and mixed reality innovation: Implement connected processes that speed new product introduction and time-to-market.
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MES data integration: Combine data from external MES to eliminate silos, enhance quality, and optimize production performance.
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Cost-focused process improvement: Analyze detailed production costs to identify opportunities for continuous improvement.
Why Dynamics 365 Supply Chain Management?
Experience the Power of Agentic ERP.
Intelligent Operations
Work smarter with AI by automating routine tasks and making faster, more informed decisions.
Business Agility
Modernize at your own pace, upgrading systems gradually without disrupting operations.
Empowered Teams
nable seamless collaboration across teams, suppliers, and customers to achieve faster, more coordinated outcomes.