Dynamics 365 for Customer Service is a
Start getting the support you need. Let us handle CRM for you.
Omnichannel capabilities for Dynamics 365 for Customer Service
Earn customers for life
Expectations are rising. Customers want quick, relevant answers on any channel, even on the go. Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction.
Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction.
We are Software Dynamics
THE LEADING DYNAMICS 365 SOLUTIONS COMPANY IN AFRICA
Today we’re proud to boast a strong team of IT engineers who thrive on rolling up their sleeves and solving your IT problems and meeting your business needs.
OUR PEOPLE MAKE US SPECIAL
Our people love being here-
We have a 95%+ retention rate for engineers
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We promote long-term relationships with clients
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Our team are passionate people who really know your system
MORE THAN JUST IT EXPERTISE
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Manage entire IT infrastructures so you can focus on growing your business.
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Provide help and expertise to accomplish a specific project.
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Engage with end users and deliver responsive support on an IT strategy that aligns with business goals.
Service delivery KPIS
HOW WE PERFORMED IN MARCH 2019
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Average Waiting Time
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Same Day Fix (Calls)
Industries we serve
WE WORK WITH GLOBAL BRANDS
Our vertical solutions expertise allows your business to streamline workflow, and increase productivity.
No matter the business, Software Dynamics has you covered with industry compliant solutions.
Being back with Software Dynamics just gives me peace of mind knowing that my technology is functioning seamlessly behind the scenes without it interfering with and disrupting our day-to-day operations.
Very late lasy year, I received a request from our director to upgrade our Dynamics ERP. We needed the upgrade done by March. But Dickson was able to get the upgrade done by January.
Why choose us
6 REASONS TO PARTNER WITH US
Quick response
We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Experienced
In more than 10 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.
No geek speak
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
Business savvy
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop
We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
from our blog
IDEAS THAT DRIVE TOMORROW'S INNOVATION
