Software Dynamics is a leading systems integrator registered in South Africa, Kenya, Uganda, and Ethiopia.

As a Microsoft Dynamics 365 Sales Manager based in Nairobi, you will work directly with customers, your sales team, and implementation offices to achieve quarterly and annual sales quotas. In this role, you will be closing net-new business as well as fostering a positive and collaborative experience with prospects to learn about, engage with, and implement Microsoft Dynamics 365 and Office 365. You will hold business conversations with these customers to understand their needs and identify opportunities that meet the minimum qualification criteria for sales. You will be equipped with best-in-class tools that enable highly efficient and accelerated sales activities. By applying best-in-class sales skills, you will identify new prospects and grow business relationships with companies across all industries and verticals.


  • Engage with customers across industries, company sizes, and types to determine their needs and identify opportunities to fulfill their needs with Microsoft Dynamics 365 and Office 365.
  • Identify and explain how businesses across industries, company sizes, and types can meet a new bar for excellence and reinvent themselves to compete in the next decade by embracing Microsoft Dynamics 365.
  • Position competitive offerings and solutions in the context of customer needs and experiences; provide technical product overview and insights pertinent to customer need and usage scenarios
  • Demonstrate verbally, in writing and through live product demos, how customers can capture the value and envision their future with Microsoft’s technologies
  • Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)
  • Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship
  • Quarterback sales from lead to purchase; be the main point of contact for Software Dynamics customers, leading the sales strategy, overcoming objections and negotiating success
  • Meet and exceed targets for net-new revenue and sales pipeline, as well as a monthly and quarterly forecast for cloud solution usage and sales; accurately forecast sales, pipeline, and usage for the products and solutions in your scope
  • Work in a fast-paced, collaborative and dynamic teaming environment with Technical Solution Professionals, Inside Sales Representatives, and Sales Excellence to effectively manage opportunities and pipeline through the sales cycle
  • Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage customers maintain high daily activity, minimum ~60-90 activities/day
  • Present action plans and results to management and use appropriate escalation techniques to stay on top of goals and objectives


Required Qualifications:

  • Minimum 1-year sales experience with a proven track record of success (+2-3 year’s preferred). Familiarity with modern sales techniques and tools is a bonus, including experience from retail sales, corporate internships, or entrepreneurial programs.

Preferred Qualifications:

  • Experience working with or selling Azure, Office 365, Dynamics 365 or similar solutions preferred
  • Sales/customer service relationship background, telephone experience preferred
  • 4-year degree preferred
  • A self-starter with a track record of outstanding performance and achieving goals
  • Strong interpersonal skills, excellent oral, written and verbal communications skills. Ability to successfully communicate with contacts via the phone, email, video, and presentations
  • Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude
  • General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
  • Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration
  • Solid time management skills and ability to work independently or under supervision with a high level of integrity
  • Experience using Microsoft Office Suite applications; Dynamics CRM or other CRM experience is a bonus
  • Passion for cloud technologies and changing the world

By applying to this position, you are being considered for multiple positions. Position specifics, including hiring team, location and position details, will be determined during the interview process. The job description should make clear the job responsibilities and required qualifications.

Software Dynamics is an equal opportunity employer. All qualified applicants will receive consideration for employment

Applications should be submitted to