AI and IoT enabled POS for smart retailers

omnichannel devices strategic planning merchandising outstanding service

Start getting the support you need. Let us handle POS for you.

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Get an end-to-end view of your business

Remain consistent across channels

Deliver frictionless, omnichannel experiences across physical and digital channels to improve the customer experience. Holistically understand customer activity across channels.
Build profitable relationships

Use the relationship assistant to build stronger, more profitable relationships with contextual recommendations based on embedded intelligence.
Gain a complete view of customer activity across channels

Utilize a system dashboard to gain a single view of direct customer feedback, see key metrics around system performance, and know whether customer problems are being resolved.

Today’s retail consumers are more concerned with price and customer experience than brand. Competing on price alone puts you at a strategic disadvantage to larger retailers and won’t grow your business.

We believe that moving to a modern CRM and business application platform can help you deliver against many of your top initiatives:

Immersive shopping experiences. Elevate your brand and encourage buying behavior by engaging customers with a personalized retail experience.
Exceptional service. Help your employees deliver outstanding customer service with powerful tools.
Strategic planning. Ensure the right products appear at the right stores at the right time.

We are Software Dynamics

THE LEADING DYNAMICS 365 SOLUTIONS COMPANY IN AFRICA

Today we’re proud to boast a strong team of IT engineers who thrive on rolling up their sleeves and solving your IT problems and meeting your business needs.

OUR PEOPLE MAKE US SPECIAL

Our people love being here
We have a 95%+ retention rate for engineers
We promote long-term relationships with clients
Our team are passionate people who really know your system

MORE THAN JUST IT EXPERTISE

Manage entire IT infrastructures so you can focus on growing your business.
Provide help and expertise to accomplish a specific project.
Engage with end users and deliver responsive support on an IT strategy that aligns with business goals.

Service delivery KPIS

HOW WE PERFORMED IN MARCH 2019

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Same Day Fix (Calls)

Industries we serve

WE WORK WITH GLOBAL BRANDS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity.
No matter the business, Software Dynamics has you covered with industry compliant solutions.

View Case Studies

Being back with Software Dynamics just gives me peace of mind knowing that my technology is functioning seamlessly behind the scenes without it interfering with and disrupting our day-to-day operations.

Mrs. Jeffrey

Very late lasy year, I received a request from our director to upgrade our Dynamics ERP. We needed the upgrade done by March. But Dickson was able to get the upgrade done by January.

Mr. Richard

Why choose us

6 REASONS TO PARTNER WITH US

Quick response

We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Experienced

In more than 10 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.
No geek speak

You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
Business savvy

We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop

We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.
100% Satisfaction Guarantee

We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.