omnichannel devices
strategic planning
outstanding service




  • Remain consistent across channels

    Deliver frictionless, omnichannel experiences across physical and digital channels to improve the customer experience. Holistically understand customer activity across channels.

  • Build profitable relationships

    Use the relationship assistant to build stronger, more profitable relationships with contextual recommendations based on embedded intelligence.

  • Gain a complete view of customer activity across channels

    Utilize a system dashboard to gain a single view of direct customer feedback, see key metrics around system performance, and know whether customer problems are being resolved.

Today’s retail consumers are more concerned with price and customer experience than brand. Competing on price alone puts you at a strategic disadvantage to larger retailers and won’t grow your business.

We believe that moving to a modern CRM and business application platform can help you deliver against many of your top initiatives:

Immersive shopping experiences. Elevate your brand and encourage buying behavior by engaging customers with a personalized retail experience.
Exceptional service. Help your employees deliver outstanding customer service with powerful tools.
Strategic planning. Ensure the right products appear at the right stores at the right time.



Today we’re proud to boast a strong team of IT engineers who thrive on rolling up their sleeves and solving your IT problems and meeting your business needs.


  • Our people love being here
  • We have a 95%+ retention rate for engineers
  • We promote long-term relationships with clients
  • Our team are passionate people who really know your system


  • Manage entire IT infrastructures so you can focus on growing your business.
  • Provide help and expertise to accomplish a specific project.
  • Engage with end users and deliver responsive support on an IT strategy that aligns with business goals.




Average Waiting Time


Average Waiting Time


Same Day Fix (Calls)



Our vertical solutions expertise allows your business to streamline workflow, and increase productivity.
No matter the business, Software Dynamics has you covered with industry compliant solutions.

Mrs. Jeffrey

Being back with Software Dynamics just gives me peace of mind knowing that my technology is functioning seamlessly behind the scenes without it interfering with and disrupting our day-to-day operations.

Mrs. Jeffrey

Mr. Richard

Very late lasy year, I received a request from our director to upgrade our Dynamics ERP. We needed the upgrade done by March. But Dickson was able to get the upgrade done by January.

Mr. Richard



  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0


    In more than 10 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.




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