Dynamics 365 Expert Voices Success Stories

Dynamics 365: a game-changer for Uganda’s JESA Dairy factory operations

Kampala, Uganda

Located in the rich fertile Busunju of Uganda, JESA Dairy has a long and proud history of producing quality-assured, sustainable gold standard cheese and dairy ingredients. With three imperative divisions that drive and support farmers and business, JESA Dairy are able to offer clients and consumers full traceability, unrivalled quality and product excellence.

The Challenge

The central focus of a new ERP system was to allow JESA Dairy to improve efficiency, reduce costs, streamline production and offer management timely reporting. The company was previously dependent of on legacy systems that had proved not to work.

The Solution

Designed and delivered by Software Dynamics, the Enterprise Resource Planning (ERP) components in Microsoft Dynamics 365 were identified as the best way to meet JESA Dairy’s requirements and to garner a better understanding of production floors and management needs. The new ERP system provides JESA Dairy with relevant information in a timely manner helping to overcome some of the challenges the teams have encountered when working remotely in rural Busunju factory.

“ERP allows us to improve our production, sales and purchase departments collaboration. We’ve improved operational procedures and we are now running smarter with connected operations. It has helped to increase customer satisfaction levels and to strengthen our relationships with our suppliers”

Software Dynamics ERP solution has allowed JESA Dairy to record important items of information, enabling a more enhanced service. All the information is uploaded directly by their staff from any location, solving the challenge of inadequate and untimely reporting.